New Stories
Lukanga Water Supply and Sanitation Company (LgWSC) has through a funding from NUFFIC, a Dutch organisation for International Development trained its staff with skills to remain relevant and efficient during the course of providing service delivery to clients Read More
Lukanga Water Supply and Sanitation Company (LgWSC) has introduced a 'Pamela Payment Option' where clients have been accorded a chance to pay any amount of money as low as K5.00 towards their water bills until one dismantles the bill before the due Read More
LUKANGA Water Supply and Sanitation Company (LgWSC) has emerged third best performing Water Utility Company at the just ended awards Read More
Over the past years, Lukanga Water Supply and Sanitation Company Limited (LgWSC) has partnered with the Netherlands Development Agency group also known as the SVN group. The Two institutions have maintained a good relationship and have engaged in quite a number of projects together Read MoreUncategorised
SERENJE TOWNSHIP WATER SUPPLY AND SANITATION PROJECT
Lukanga Water and Sewerage Company (LgWSC) through Ministry of Local Government and Housing (MLGH) is implementing a Water Supply and Sanitation Project in New Serenje of Central Province at a cost of 22.6 million. The contract was signed by MLGH with Meltcast Engineering Limited. The Project will increase service coverage in Serenje town and will provide Water and Sanitation services to 1,354 properties. The project will include Installation of new water distribution network & an elevated water tank and Construction of a new sewerage system. The expected completion date for the project is 31st December 2015.
KAPIRI MPOSHI SANITATION PROJECT
LgWSC through MLGH is implementing a Sanitation Project in Kapiri Mposhi of Central Province at a cost of 4.8 million. This contract was signed between MLGH and Powerflex Zambia Limited. The project will increase Sanitation coverage in Kapiri Mposhi Township. This will include rehabilitation and extension of Sanitation System, Connection of 383 household to sewer network. The expected completion date is 31st January 2016.
WILLIAM WATER SUPPLY AND SANITATION PROJECT
Lukanga Water & Sewerage Company Limited (LgWSC) and the Government of the Republic of Zambia (GRZ) through the Ministry of Local Government and Housing (MLGH) is in the process of implementing a Water Supply and Sanitation Scheme in Chisamba-William Area. The works will involve construction of elevated water tank(s), Drilling of boreholes, Construction of new pumping and distribution networks and Construction of a new Sewerage System at the estimated cost of K 4.8 million. The project will improve the water and sanitation services for Chisamba-William community. The project is at the point of procuring a consultant for design and supervision of works.
ITEZHI TEZHI WATER SUPPLY PROJECT
LgWSC through the Ministry Of Local Government and Housing (MLGH) is implementing a Water Supply Project in Itezhi Tezhi to Provide water supply services to the fully developed un-serviced urban 7 peri urban areas at an estimated cost of K1.5 million. Water supply service to 26 communal taps and 410 house . Improved Water suplly service provision through new network to 410 metered connections
NEW CHIBOMBO BOMA WATER SUPPLY IMPROVEMENT PROJECT
At an estimated cost of K 1,199,139.56, The estimated completion date is 31st January 2016, Improvement of water supply to new boma and surrounding communities, Drill and equip 2 boreholes and install new rising mains to supply existing Tank which will be rehabilitated, Improvement of water supply to new boma and surrounding communities
PRE-PAID METERING PROJECT
The estimated cost is K 4,000,000.00 , The project started in June 2015 and is expected to finish in June 2016. improve cash flow, increase capital investments and water & sanitation coverage, 100% metering ratio, Improved collection efficiency leading to improved viability and sustainability of CU
CORPORATE HEAD OFFICE
Lukanga Water House, Munkoyo Street
P.O. Box 81745
KABWE, ZAMBIA
Telephone: +260 215 222474
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
KABWE BRANCH
P.O. Box 81745
High ridge Water Works
KABWE
Telephone: +260 215 221529
KAPIRI MPOSHI DISTRICT
P.O. Box 810167
Off G/North Road
KAPIRI MPOSHI
Telephone: +260 215 271025
MKUSHI DISTRICT
P.O. Box 840130
Off Independence Avenue
MKUSHI
Telephone: +260 215 362291
SERENJE DISTRICT
P.O. Box 850122
Off Ng’answa Road
SERENJE
Telephone: +260 215 382065
MUMBWA DISTRICT
P.O. Box 830066
MUMBWA
Telephone: +260 211 800385
CHIBOMBO DISTRICT
P.O. Box 50
CHIBOMBO
Telephone: +260 215 274125
CHISAMBA CENTRE
P.O BOX 820037
CHISAMBA
Telephone: +260 211 611010
Lukanga water Supply and Sanitation Company Limited regards meters as a Capital item, very expensive and require continuous maintenance.
In order for the Company to implement its commercial policy on meters, the Company under National Water Supply and Sanitation (NWASCO) guide lines has come up with a solution on how to ensure that meters are in good state of operation at all time to the satisfaction of our clients and the Company. The process of ensuring that water meters are in good state of operation at all times is called Meter Testing.
Meter testing is the process of ensuring that all water meters that are supplied to our clients are calibrated with the accuracy ranging from + /-2.0 %.
HOW METER TESTING IS DONE
Once our customers registers a complaint on the accuracy of the meter, Customer Relations Assistants (CRA) advise the customer to pay for meter testing. The meter testing fee is K50.00. If a meter is faulty, the customer will be refunded the fee and the bill adjusted according to the meter testing percentage error. This adjustment shall be effective from the time the meter testing fee was paid. However, if the meter upon investigations is found to be in good working condition, the customer will forfeit the meter testing fee of K50.00.
